Yes, we offer free shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.

Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through ourContact Pageor email us directly at support@carter-rowan.com and we’ll guide you through the return process.

Once your order has been processed, you will receive a confirmation email containing a personal tracking number. You can then check the status of your package at any time using the provided tracking number.

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.

• Credit Cards (Visa & Mastercard)

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.

Orders are typically processed within1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.

Our customer support team is always happy to help. You can reach us through the Contact Page or by email support@carter-rowan.com. We usually reply within24 hours.